When verifying your account at Skycrown, uploading documents correctly is the fastest way to get approved. Below is a practical, step-by-step breakdown of the format and size rules you need to follow — based on real user experience and official guidelines.
Why Document Verification Is Required
Every regulated online casino, including Skycrown-com, must confirm your identity, address, and payment method. This prevents fraud, money laundering, and underage gambling. The process is mandatory before you can withdraw any winnings. By preparing your documents in advance, you can avoid unnecessary delays.
Accepted Document Formats and Maximum File Sizes
The platform accepts common image and PDF formats. Files must be clear, legible, and not exceed the stated limits. Use the table below as a quick reference before uploading.
| Document Type | Accepted Formats | Maximum File Size |
|---|---|---|
| Proof of Identity (Passport, Driver’s License, National ID) | JPG, JPEG, PNG, PDF | 5 MB |
| Proof of Address (Utility bill, Bank statement, Tax document) | JPG, JPEG, PNG, PDF | 5 MB |
| Proof of Payment (Card photo, E‑wallet screenshot, Bank card) | JPG, JPEG, PNG | 3 MB |
Step‑by‑Step Document Upload Process
- Log into your account at skycrown-com and navigate to the “Verification” or “KYC” section in your profile menu.
- Select the document type you are uploading (ID, address proof, or payment proof).
- Check that the file is within the format and size limits listed in the table above. If the file is too large, compress it or use a smaller resolution.
- Click the upload button and choose the file from your device. Wait for the progress bar to complete.
- Repeat for any additional documents required. Most verification requests ask for at least one ID and one address proof.
- Submit the whole set. You will see a confirmation message. Typical review time ranges from a few minutes to 48 hours, depending on workload.
Common Upload Errors and How to Fix Them
Many users hit roadblocks when their files are rejected. Here are the most frequent issues and their solutions:
- File too large – If your PDF or image exceeds 5 MB, crop unnecessary edges or reduce image quality to around 80%. Free online compressors work well.
- Unsupported format – Do not upload HEIC, TIFF, or BMP files. Convert them to JPG or PDF first.
- Blurry or incomplete photo – Ensure all four corners of the document are visible and the text is readable. Avoid glare or shadows.
- Expired document – Passports and IDs must be currently valid. If yours expired, upload a newer version.
- Mismatched name – The name on your document must exactly match your account registration. If you have a middle name, include it.
Tips to Speed Up Approval
After you upload your documents, support teams at Skycrown-com casino typically review submissions within 24 hours. You can speed things up by:
- Uploading colour scans instead of black‑and‑white copies.
- Ensuring your proof of address is dated within the last 3 months.
- Using the same email address for your bank or utility bill as the one registered on your account.
If you have a Skycrown-com bonus waiting to be claimed, completing verification early allows you to withdraw winnings from that bonus without extra delays. Some players also use a Skycrown-com no deposit offer to test the platform — having your documents ready means you can cash out faster. Additionally, entering a Skycrown-com promo code during registration or deposit can unlock extra perks, but those promotions still require full KYC before any payout. Finally, if you enjoy slot games, Skycrown-com free spins are often credited after verification is complete, so don’t skip this step.
What Happens After Upload?
Once your documents are accepted, your account status changes to “Verified”. You will receive an email confirmation. After that, all withdrawal methods become available and you can request payouts up to the daily or monthly limits (typically €5,000 per day and €30,000 per month, but check your account terms for exact numbers). Remember to keep copies of your uploaded files for your own records.
By following the format and size rules outlined here, you can breeze through verification and enjoy the full gaming experience at Skycrown-com without hiccups.